The app keeps crashing. What do I do?

Please make sure that your phone software is up-to-date and you have downloaded the latest Ava app version as well.

Ava app is currently version: 
  • 1.6.2 for iPhone
  • 1.6.2 for Android

If the Ava app is crashing, please contact Customer Support and provide them with a detailed description as to when the app is crashing. You can upload screenshots as well to let Support see what's happening as well.

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