Initial Setup

How to Assemble the Ava

Take a look at our quick 10 second video on how to assemble your Ava.

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How do I setup my Ava account?

If you haven’t already done so, please download the free Ava app onto your smartphone from: App Store for iPhone: "Ava Bracelet - Fertility + Ovulation Tracking" Play Store for Android: "Ava - Fertility&Cy...

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What devices is Ava compatible with?

Ava works with the Ava app and requires operating systems iOS 9.0 / Android 5.0 or higher. The Ava app is optimized for iPhone® 5 as well as newer and major Android manufacturers.

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Where can I find the Ava app?

You can find our app here: App Store for iPhone: "Ava Bracelet - Fertility + Ovulation Tracking". Play Store for Android: "Ava - Fertility&Cycle Tracking".

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I didn't receive an email to activate my account.

We are unable to resend activation emails; however, you can check the following to see if this may have happened: a) It’s possible the email may have ended up in your Spam folder. Please check it to be sure. b...

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My activation link isn't working.

If your activation link doesn't work, it could be due to the following reasons: 1. Your account is already activated. Try logging into your account in the Ava app. Please note that the activation link is only ...

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How do I pair the Ava with my iPhone?

Before wearing Ava for the first time, it needs to be paired with the app. Please make sure your phone is running iOS 9.0 or higher and has a connection to the internet and that Bluetooth is turned on. 1. Plug...

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How do I pair the Ava with my Android phone?

Before wearing Ava for the first time, it needs to be paired with the app. Please make sure your phone is running on Android operating system 5.0 or higher, and has a connection to the internet. Also, make sur...

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How should I wear the device?

In order to get the best possible results, the Ava should be worn snugly and should not move around your wrist while you are wearing it. Make sure that the sensor pod is on top of your wrist, just below the bo...

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How long do I need to wear Ava each night?

Ava is designed to detect physiological signs that become stable after wearing it for four hours, with at least three hours of sleep recorded. If you wear Ava when you sleep for less than three hours, the data...

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