Device & Strap

What is the Ava and its strap made of?

All our raw materials are medical grade and biocompatible, therefore, not harmful to human skin. The Ava device as a whole, including the color pigments and coating, passed the Cytotoxicity test, meaning the m...

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What do the different LED lights mean?

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Can I charge the Ava with my phone cable?

If your phone uses a micro USB cable, then yes, you can use your phone cable and adapter to charge your Ava.

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How often do I have to charge the battery?

Ava should be charged daily: When your Ava is plugged in but not fully charged, the light on the top of the sensor will be red. When it is fully charged and ready to wear, the light on the top will turn gree...

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How long of charge does the battery hold?

A fully charged Ava will last through the night.

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The bracelet fell off while I was sleeping. Are my results still accurate?

Ava needs to be worn for a minimum of 4 hours and needs to record at least 3 hours of sleep to have enough data. It does allow for small gaps or interruptions in the middle of sleeping as long as the previous p...

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How do I know my Ava is recording data?

When you fasten the Ava around your wrist, there is a sensor light on the underside of the pod that should switch on upon contact with your skin. This light should stay on as long as Ava is in contact with you...

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My Ava gets really hot, what should I do?

If you find that your Ava is getting hot while wearing (on your wrist), please remove the device and discontinue use immediately. If you find that the device is getting hot while charging, please unplug the dev...

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Does the strap come in different sizes?

Ava fits wrists between 12.5 cm (4.9 in) and 19.5 cm (7.6 in).

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Are there different strap colors?

The Ava strap only comes in on color - mint green. We promise you'll still look stylish while you're sleeping!

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