What is Ava 2.0?

What are the specific changes between Ava 1.2 and 2.0 hardware?
Ava 2.0 is updated with the following features: Sleeker housing and strap design, more lightweight and comfortable Better battery life: lasts up to twice...
Mon, 15 Oct, 2018 at 1:23 PM
What is Ava 2.0 made of?
All our raw materials are medical grade and biocompatible, therefore, not harmful to human skin.  The Ava device as a whole, including the color pigment...
Mon, 15 Oct, 2018 at 10:42 AM
Why has the price increased?
The improved features of Ava 2.0 - including advanced capabilities and higher quality hardware - are more expensive to produce. For this reason, we have incr...
Thu, 4 Oct, 2018 at 2:51 PM
LED lights on Ava 2.0
Ava 2.0 Solid pink = Ava needs to be synced to the app before wearing it again at night; if you wear the Ava with a solid pink light, it will not record da...
Fri, 5 Oct, 2018 at 4:46 PM
How can I update the firmware on my Ava bracelet?
The firmware of your Ava bracelet is updated automatically whenever there is a new firmware available. This update takes place right after data synchronizat...
Mon, 15 Oct, 2018 at 10:44 AM
Alarms feature
Where is the Alarm section in the app? In order to access the alarm section in the app, visit the “My Ava Bracelet” view through the “More” menu (for iOS)...
Mon, 15 Oct, 2018 at 12:18 PM
Can I use the alarm feature with Ava 1.2?
The alarm feature is only compatible with Ava 2.0 due to the newer hardware. 
Thu, 4 Oct, 2018 at 4:23 PM
I still have an Ava 1.2 - will you continue to provide support for me? Will my warranty still be valid for my Ava 1.2?
We will most definitely continue providing support to our customers and users of Ava 1.2. The validity of your warranty does not change because of the Ava 2....
Thu, 4 Oct, 2018 at 4:24 PM
If something goes wrong with my bracelet under warranty, can I pay the difference to receive a 2.0 for my replacement?
It is not possible to purchase upgrades for Ava 2.0.  We are more than happy to replace your Ava 1.2 for free under warranty.  Should you wish to re...
Mon, 15 Oct, 2018 at 11:35 AM
If something goes wrong with my bracelet under warranty, will my replacement be 1.2 or 2.0?
Replacement devices are given for the product that you currently have. If you have an Ava 1.2, your replacement will be an Ava 1.2 sensor pod. If you have a...
Thu, 4 Oct, 2018 at 4:21 PM