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How did you purchase Ava?
...
Ava Website
Online Retailer or In-Store
WINFertility Benefit Provider
Carrot Benefit Provider
Maven Benefit Provider
Friend or Individual Seller
Not Yet Purchased
<label class=" control-label cf_order_950260-label " for="helpdesk_ticket_cf_order_950260">Order # (if known)</label> <div class="controls "> <input class=" text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_order_950260]" id="helpdesk_ticket_custom_field_cf_order_950260" /> </div>
<label class=" control-label cf_serial_number_950260-label " for="helpdesk_ticket_cf_serial_number_950260">Serial Number (underside of Ava bracelet)</label> <div class="controls "> <input class=" text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_serial_number_950260]" id="helpdesk_ticket_custom_field_cf_serial_number_950260" /> </div>
<label class=" required control-label cf_which_online_retailer_did_you_purchase_from_950260-label " for="helpdesk_ticket_cf_which_online_retailer_did_you_purchase_from_950260">Which online retailer did you purchase from?</label> <div class="controls "> <input class=" required text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_which_online_retailer_did_you_purchase_from_950260]" id="helpdesk_ticket_custom_field_cf_which_online_retailer_did_you_purchase_from_950260" /> </div>
<label class=" control-label cf_serial_number_950260-label " for="helpdesk_ticket_cf_serial_number_950260">Serial Number (underside of Ava bracelet)</label> <div class="controls "> <input class=" text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_serial_number_950260]" id="helpdesk_ticket_custom_field_cf_serial_number_950260" /> </div>
<label class=" control-label cf_order_number_btid_advertising_no_950260-label " for="helpdesk_ticket_cf_order_number_btid_advertising_no_950260">Order Number (if known)</label> <div class="controls "> <input class=" text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_order_number_btid_advertising_no_950260]" id="helpdesk_ticket_custom_field_cf_order_number_btid_advertising_no_950260" /> </div>
<label class=" control-label cf_packaging_serial_number_950260-label " for="helpdesk_ticket_cf_packaging_serial_number_950260">Serial Number (underside of Ava bracelet)</label> <div class="controls "> <input class=" text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_packaging_serial_number_950260]" id="helpdesk_ticket_custom_field_cf_packaging_serial_number_950260" /> </div>
<label class=" control-label cf_order_number_btid_advertising_no_950260-label " for="helpdesk_ticket_cf_order_number_btid_advertising_no_950260">Order Number (if known)</label> <div class="controls "> <input class=" text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_order_number_btid_advertising_no_950260]" id="helpdesk_ticket_custom_field_cf_order_number_btid_advertising_no_950260" /> </div>
<label class=" control-label cf_packaging_serial_number_950260-label " for="helpdesk_ticket_cf_packaging_serial_number_950260">Serial Number (underside of Ava bracelet)</label> <div class="controls "> <input class=" text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_packaging_serial_number_950260]" id="helpdesk_ticket_custom_field_cf_packaging_serial_number_950260" /> </div>
<label class=" control-label cf_order_number_btid_advertising_no_950260-label " for="helpdesk_ticket_cf_order_number_btid_advertising_no_950260">Order Number (if known)</label> <div class="controls "> <input class=" text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_order_number_btid_advertising_no_950260]" id="helpdesk_ticket_custom_field_cf_order_number_btid_advertising_no_950260" /> </div>
<label class=" control-label cf_packaging_serial_number_950260-label " for="helpdesk_ticket_cf_packaging_serial_number_950260">Serial Number (underside of Ava bracelet)</label> <div class="controls "> <input class=" text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_packaging_serial_number_950260]" id="helpdesk_ticket_custom_field_cf_packaging_serial_number_950260" /> </div>
<label class=" control-label cf_serial_number_950260-label " for="helpdesk_ticket_cf_serial_number_950260">Serial Number (underside of Ava bracelet)</label> <div class="controls "> <input class=" text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_serial_number_950260]" id="helpdesk_ticket_custom_field_cf_serial_number_950260" /> </div>
Topic
...
Shipping / Hardware Defect
Data Insufficient or N/A
App / Pairing / Syncing
Medical / Algorithm
Charging Cable
Business Inquiry
Feedback
<label class=" required control-label cf_address_950260-label " for="helpdesk_ticket_cf_address_950260">Shipping Address (Street, City, State, Zip Code, Country)</label> <div class="controls "> <textarea class=" required paragraph section_field span12" rows="6" placeholder="" name="helpdesk_ticket[custom_field][cf_address_950260]" id="helpdesk_ticket_custom_field_cf_address_950260"> </textarea> </div>
<label class=" required control-label cf_operating_system_950260-label " for="helpdesk_ticket_cf_operating_system_950260">Your Phone's Operating System</label> <div class="controls "> <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_operating_system_950260]" id="helpdesk_ticket_custom_field_cf_operating_system_950260"><option value="">...</option> <option data-id="15000052566" value="iOS">iOS</option> <option data-id="15000052567" value="Android">Android</option></select> </div>
<label class=" required control-label cf_operating_system_950260-label " for="helpdesk_ticket_cf_operating_system_950260">Your Phone's Operating System</label> <div class="controls "> <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_operating_system_950260]" id="helpdesk_ticket_custom_field_cf_operating_system_950260"><option value="">...</option> <option data-id="15000052566" value="iOS">iOS</option> <option data-id="15000052567" value="Android">Android</option></select> </div>
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