17 March 2020 9:30 GMT
Ava Support - COVID-19 Update
Dear Ava User,
We know the events happening in our community and around the world are unsettling and we at Ava are sending out our caring wishes to those affected by the circumstances surrounding the COVID-19 virus.
We've also been working to keep our employees as safe as possible, including advising those who can to work from home. Knowing that this pandemic is challenging to all of us, we want to continue to provide you with the best support we can. As of now, nothing has changed with our support hours or the way you can contact us. You have access to our FAQs and you can submit a support ticket any time.
We will do our best to continue responding to you in less than 24 hours, but we kindly ask for your patience if we are a bit delayed. We hope that you, your family, and friends stay healthy and well.
Liebe Ava-Benutzer,
Die Ereignisse in unserer Gesellschaft und auf der ganzen Welt sind beunruhigend und wir von Ava senden unsere fürsorglichen Wünsche an diejenigen, die von den Umständen im Zusammenhang mit dem COVID-19-Virus betroffen sind.
Auch wir möchten unsere Mitarbeiter so gut wie möglich schützen und ermöglichen es ihnen von zu Hause aus zu arbeiten. Diese Pandemie ist für uns alle eine Herausforderung und wir wollen Sie weiterhin so gut wie möglich unterstützen. An unseren Supportzeiten und der Art und Weise, wie Sie uns kontaktieren können, hat sich nichts geändert. Sie haben weiterhin Zugang zu unsereren FAQs und können uns jederzeit eine Email schreiben.
Wir werden Ihnen wie gewohnt in weniger als 24 Stunden antworten. Wir bitten Sie jedoch um Geduld, falls sich unsere Antwort an Sie etwas verzögern sollte. Wir wünschen Ihnen und Ihrer Familie und Freunden, dass Sie gesund und wohlauf bleiben.
How do I add or edit my period?
Modified on: Mon, 24 Sep, 2018 at 1:02 PM
Simply click the + icon and you will be able add or remove a period by selecting and de-selecting your flow.
If you are adding a period, by tapping on a particular flow, you will see immediately at the top of the screen that the selected date is now encircled in a solid pink bar. Click the checkmark (Android) or select Done (iPhone) to confirm your period.
If you entered a wrong period in the past, click the + icon to reach the edit period page, and you can then scroll backwards through the dates at the top of the screen, choose the date you want to remove a period, and de-select the flow to remove the past periods accordingly. Remember to click the checkmark (Android) or select Done (iPhone) to confirm your changes.
Please note that you cannot change future period dates. Once you land on a predicted period date and your period has not started yet, you can click the + icon, de-select the flow for today, and the start date of your predicted period will be pushed back to tomorrow.
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