UPDATE: 15 June 2020 9:30 GMT
Ava Support - COVID-19 Update
Dear Ava User,
We know the events happening in our community and around the world are unsettling and we at Ava are sending out our caring wishes to those affected by the circumstances surrounding the COVID-19 virus.
We've also been working to keep our employees as safe as possible, including advising those who can to work from home. Knowing that this pandemic is challenging to all of us, we want to continue to provide you with the best support we can. As of now, nothing has changed with our support hours or the way you can contact us. You have access to our FAQs and you can submit a support ticket any time.
We will do our best to continue responding to you in less than 24 hours, but we kindly ask for your patience if we are a bit delayed. We hope that you, your family, and friends stay healthy and well.
Note: Please add support@avawomen.com to your contacts to ensure that you will receive our reply.
Liebe Ava-Benutzer,
Die Ereignisse in unserer Gesellschaft und auf der ganzen Welt sind beunruhigend und wir von Ava senden unsere fürsorglichen Wünsche an diejenigen, die von den Umständen im Zusammenhang mit dem COVID-19-Virus betroffen sind.
Auch wir möchten unsere Mitarbeiter so gut wie möglich schützen und ermöglichen es ihnen von zu Hause aus zu arbeiten. Diese Pandemie ist für uns alle eine Herausforderung und wir wollen Sie weiterhin so gut wie möglich unterstützen. An unseren Supportzeiten und der Art und Weise, wie Sie uns kontaktieren können, hat sich nichts geändert. Sie haben weiterhin Zugang zu unsereren FAQs und können uns jederzeit eine Email schreiben.
Wir werden Ihnen wie gewohnt in weniger als 24 Stunden antworten. Wir bitten Sie jedoch um Geduld, falls sich unsere Antwort an Sie etwas verzögern sollte. Wir wünschen Ihnen und Ihrer Familie und Freunden, dass Sie gesund und wohlauf bleiben.
Hinweis: Bitte fügen Sie support@avawomen.com Ihren Kontakten hinzu, um sicherzustellen, dass Sie unsere Antworten erhalten und der Spamfilter diese Emails nicht herausfiltert.
When should I switch back to TTC mode after a miscarriage?
Modified on: Wed, 29 Jul, 2020 at 10:57 PM
A miscarriage is both a physical and an emotional process, regardless if you miscarry naturally or have medical assistance.
If you switched to pregnancy mode in the Ava app and you don't want to see the pregnancy content anymore, you can switch back to TTC (Trying to Conceive) mode in the Ava app right away. When the app asks you for the date of your last menstrual period, choose “I don't know”.
When you are pregnant, the pregnancy hormone hCG is elevated and it can take some time until this hormone level drops. hCG is the hormone that pregnancy tests detect and suppresses your normal menstrual cycle. Until it drops below 5, your next cycle will not start.
Falling hCG levels don't necessarily correlate with when you experience bleeding. You might bleed for a few days or weeks but still have relatively high levels of hCG in your system.
If you feel it would be upsetting to take pregnancy tests following a miscarriage, then you can totally skip it! You can continue wearing your Ava at night, sync it in the morning, and wait until your next period to enter this into the app to establish your CD (cycle day) 1.
You won't get a fertile window or ovulation prediction for this first cycle post-miscarriage but you could still watch your temperature and RPR (resting pulse rate) patterns to figure it out for yourself.
If you are using pregnancy tests to determine if your hCG levels have dropped but are still getting positive tests, when the Ava app asks you when your last menstrual period was, select “I don't know”.
You can take a test every few days until you get a true negative before selecting the + symbol in the app to enter a “period” on that day to mark it as CD1 - even if this isn't the day that your bleeding starts.
You may have heard that some women experience long cycles after a miscarriage. If you start your CD1 on the first day you get a negative pregnancy test, it's possible that you will ovulate around your usual time.
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