UPDATE: 09 February 2021 07:30 PM GMT

Dear Ava User,

We always do our best to respond to your email within 24 hours, but due to circumstances surrounding the COVID-19 pandemic, we ask for your patience in case we are a bit delayed. Please add support@avawomen.com to your contacts to ensure that you will receive our reply. Stay healthy!

Your Ava Team


Liebe Ava Kundin,

Wir tun unser Bestes um Ihre e-mail innert 24h zu beantworten. Auf Grund der anhaltenden Pandemie, bitten wir Sie jedoch um Geduld, falls wir einmal länger brauchen. Bitte fügen sie support@avawomen.com zu Ihren Kontakten dazu, damit unsere Antworten Sie erreichen und nicht in Ihrem ‚spam‘ Ordner landen. Bleiben Sie gesund!

Ihr Ava Team

Shipping

Where do you ship?
We are currently shipping to the US (except Alaska), Canada, select countries in the European Union (EU28), Switzerland and Liechtenstein.  To find out ...
Thu, 3 Sep, 2020 at 10:36 PM
How long will shipping take?
For the most up-to-date shipping times, please visit our Order page > Shipping & Delivery to find out more.
Tue, 26 Feb, 2019 at 11:26 AM
Can I track my parcel?
Absolutely! After you place your order, you will receive an Order Confirmation email. Once your Ava has shipped, you will receive a Shipping Confirmati...
Mon, 24 Sep, 2018 at 1:02 PM
Is the Ava packaged discretely?
Yes! The Ava is packaged in a plain cardboard box that has no branding on it.   What is visible is the Ava name and address on the address label of the par...
Mon, 24 Sep, 2018 at 1:02 PM
Do I need to be home to receive my package?
In the US, your Ava will be delivered with United States Postal Service.  In Canada, your Ava will be delivered with FedEx.  In Europe, your Ava wil...
Wed, 16 Dec, 2020 at 8:45 PM