Shipping

Where do you ship?
We are currently shipping to the US (except Alaska), Canada, select countries in the European Union (EU28), Switzerland and Liechtenstein.  To find out ...
Thu, 3 Sep, 2020 at 10:36 PM
How long will shipping take?
For the most up-to-date shipping times, please visit our Order page > Shipping & Delivery to find out more.
Tue, 26 Feb, 2019 at 11:26 AM
Can I track my parcel?
Absolutely! After you place your order, you will receive an Order Confirmation email. Once your Ava has shipped, you will receive a Shipping Confirmati...
Mon, 24 Sep, 2018 at 1:02 PM
Is the Ava packaged discretely?
Yes! The Ava is packaged in a plain cardboard box that has no branding on it.   What is visible is the Ava name and address on the address label of the par...
Mon, 24 Sep, 2018 at 1:02 PM
Do I need to be home to receive my package?
In the US, your Ava will be delivered with United States Postal Service.  In Canada, your Ava will be delivered with FedEx.  In Europe, your Ava wil...
Wed, 16 Dec, 2020 at 8:45 PM