UPDATE: 09 February 2021 07:30 PM GMT

Dear Ava User,

We always do our best to respond to your email within 24 hours, but due to circumstances surrounding the COVID-19 pandemic, we ask for your patience in case we are a bit delayed. Please add support@avawomen.com to your contacts to ensure that you will receive our reply. Stay healthy!

Your Ava Team


Liebe Ava Kundin,

Wir tun unser Bestes um Ihre e-mail innert 24h zu beantworten. Auf Grund der anhaltenden Pandemie, bitten wir Sie jedoch um Geduld, falls wir einmal länger brauchen. Bitte fügen sie support@avawomen.com zu Ihren Kontakten dazu, damit unsere Antworten Sie erreichen und nicht in Ihrem ‚spam‘ Ordner landen. Bleiben Sie gesund!

Ihr Ava Team

Payment & Billing

Where can I buy Ava?
Ava is available to purchase via our online store here.  
Mon, 24 Sep, 2018 at 1:01 PM
Can I find Ava in a retail store?
Ava is only available through our online store.
Mon, 24 Sep, 2018 at 1:01 PM
Methods of Payment
We accept payment by major credit cards such as MasterCard, Visa, and Amex. We also accept a payment plan if you have a Klarna account. Visit Klarna'...
Mon, 24 Sep, 2018 at 1:02 PM
Do you have promo or discount codes I can use?
We don't have any promotions or discounts at the moment but we recognize that Ava is a rather big investment and we have a few suggestions to help make...
Wed, 6 May, 2020 at 5:50 PM
How do I purchase Ava using PayPal?
PayPal is only available on our website when you purchase in Euro €. To purchase using PayPal, follow the steps below: Click “Order Ava Now”. Add you...
Tue, 4 Dec, 2018 at 3:47 PM
Do you have a payment plan option?
We accept payment plans if you have a Klarna account. Klarna is a buy now, pay over time service. Pay-over-time is an affordable and highly flexible fin...
Tue, 27 Aug, 2019 at 6:56 PM
What is Klarna?
Klarna is a global payment solutions company that provides customers with a simple and seamless buying experience with a buy now, pay over time service. Lea...
Mon, 15 Oct, 2018 at 10:47 AM
How do I sign up for Klarna/Pay Over Time?
It’s simple! If you don't have an account yet, simply select “Klarna” at checkout to proceed to the application. You will know in seconds which pay...
Fri, 8 Mar, 2019 at 1:46 PM
How do I contact Klarna?
You can reach out to Klarna here for more information.
Mon, 24 Sep, 2018 at 1:02 PM
Can I pay with debit card?
Yes! We accept debit cards and major credit cards such as Visa, MasterCard, and Amex.
Fri, 6 Dec, 2019 at 5:10 PM