Customer Support

In order for Ava to be as precise as possible, it's important to accurately record your period in the app. We don't want to simply assume your peri...

Ava sends you an in-app message on the day where Ava predicted your period to start. If you don’t confirm the start of your period being accurately predicte...

Unfortunately no, it is not possible to disable the period confirmation message. This in-app message is triggered every time that you open the app when it is...

As your hormone levels change throughout your cycle, they have various influences on your body. Ava measure the combined impact of these changes in order ...

Ava measures seven physiological parameters in real-time. When you begin tracking with Ava and look back at a complete cycle of data, there are certain rele...

For the time-being, Ava can't confirm ovulation. However, we do inform you if Ava recognized a biphasic parameter pattern from your data. Take a look h...

The maximum probability of conception in a given cycle is achieved by having sex everyday during the entire fertile window. Alternatively, you may choose to ...

For now, Ava does not alert you when it detects a potentially anovulatory cycle. All cycles on Ava are assumed to be ovulatory. Of course in reality, this ma...

In a year-long clinical study, Ava recognized an average of 5.3 fertile days per cycle with 89% accuracy.  Accuracy is the percentage of days correctly ...

How fertile you are is influenced by many factors. The physiological parameters that Ava measures does not determine your fertility status but the algorit...