October 4, 2019 @ 09:00 GMT - Issues with the latest i.OS versions 13./13.1 and 13.1.2.

We are aware that some users who updated to Ava iOS app 1.9.12 are (still) encountering data syncing issues due to the recent unexpected update of i.OS to 13.1.2.

We are working diligently to adapt our app to the recent changes within i.OS in order to ensure our users will be able to see their data correctly on our app.

Users who have access to an alternative device (Android) are recommended to sync their nightly data to an android version of our app.

We will publish updates here to keep you informed.


4. Oktober 2019 @ 09:00 GMT - Probleme mit den neuesten i.OS-Versionen 13./13.1 und 13.1.2

Wir sind uns bewusst, dass einige Benutzer, die auf Ava iOS 1.9.12 aktualisiert haben, (noch) Probleme mit der Datensynchronisierung haben, da i.OS kürzlich unerwartet auf 13.1.2 aktualisiert wurde.

Wir arbeiten mit Hochdruck daran, unsere App an die vor kurzem veröffentlichten Veränderungen in i.OS anzupassen, damit die Ava app unseren Nutzern ihre Daten korrekt anzeigt.

Wenn Sie auf ein alternatives Gerät (Android) zugreifen können, empfehlen wir Ihnen die Synchronisation mit einer Android-Version unserer App durchzuführen.

Wir werden hier Updates veröffentlichen, um Sie auf dem Laufenden zu halten.
Solution home FAQ

Predictions

Why do I receive messages to confirm my period? ​
In order for Ava to be as precise as possible, it's important to accurately record your period in the app. We don't want to simply assume your peri...
Mon, 24 Sep, 2018 at 1:03 PM
I did not confirm Ava’s period prediction in the app and now my predicted period moved to tomorrow. Why?
Ava sends you an in-app message on the day where Ava predicted your period to start. If you don’t confirm the start of your period being accurately predicte...
Thu, 29 Nov, 2018 at 3:01 PM
I have long cycles and I receive the period confirmation message every day. Is there a way to disable it?​
Unfortunately no, it is not possible to disable the period confirmation message. This in-app message is triggered every time that you open the app when it is...
Mon, 24 Sep, 2018 at 1:03 PM
How does Ava predict my fertile window?
As your hormone levels change throughout your cycle, they have various influences on your body. Ava measure the combined impact of these changes in order ...
Mon, 24 Sep, 2018 at 1:01 PM
Why does Ava need a couple cycles to get to know my body?
Ava measures multiple physiological parameters in real-time. When you begin tracking with Ava and look back at a complete cycle of data, there are certain r...
Wed, 5 Jun, 2019 at 6:40 PM
Does Ava confirm that I ovulated?
For the time-being, Ava can't confirm ovulation. However, we do inform you if Ava recognized a biphasic parameter pattern from your data. Take a look h...
Thu, 29 Nov, 2018 at 3:12 PM
When should we have sex to increase our odds of conceiving?
The maximum probability of conception in a given cycle is achieved by having sex everyday during the entire fertile window. Alternatively, you may choose to ...
Mon, 24 Sep, 2018 at 1:02 PM
Will Ava tell me if I have an anovulatory cycle?
For now, Ava does not alert you when it detects a potentially anovulatory cycle. All cycles on Ava are assumed to be ovulatory. Of course in reality, this ma...
Mon, 24 Sep, 2018 at 1:02 PM
How accurate is Ava?
In a year-long clinical study, Ava recognized an average of 5.3 fertile days per cycle with 89% accuracy.  Accuracy is the percentage of days correctly ...
Thu, 20 Dec, 2018 at 9:07 AM
Can Ava tell me how fertile I am?
How fertile you are is influenced by many factors. The physiological parameters that Ava measures does not determine your fertility status but the algorit...
Mon, 24 Sep, 2018 at 1:01 PM