UPDATE: 09 February 2021 07:30 PM GMT

Dear Ava User,

We always do our best to respond to your email within 24 hours, but due to circumstances surrounding the COVID-19 pandemic, we ask for your patience in case we are a bit delayed. Please add support@avawomen.com to your contacts to ensure that you will receive our reply. Stay healthy!

Your Ava Team


Liebe Ava Kundin,

Wir tun unser Bestes um Ihre e-mail innert 24h zu beantworten. Auf Grund der anhaltenden Pandemie, bitten wir Sie jedoch um Geduld, falls wir einmal länger brauchen. Bitte fügen sie support@avawomen.com zu Ihren Kontakten dazu, damit unsere Antworten Sie erreichen und nicht in Ihrem ‚spam‘ Ordner landen. Bleiben Sie gesund!

Ihr Ava Team

Pregnancy, Miscarriage, Postpartum

I’m pregnant. Can I still use the Ava?
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Mon, 24 Sep, 2018 at 1:02 PM
When should I switch back to TTC mode after a miscarriage?
A miscarriage is both a physical and an emotional process, regardless if you miscarry naturally or have medical assistance. If you switched to pregnancy m...
Wed, 29 Jul, 2020 at 10:57 PM
Can I use Ava while breastfeeding?
It depends and here's why. Ava gives you two different types of information in the app: 1. Data collected while you sleep about your temperature, ...
Mon, 24 Sep, 2018 at 1:01 PM
Can I use Ava right away after giving birth?
The answer is: it depends. Here's why. Ava gives you two different types of information: Data collected while you sleep about your temperature, r...
Wed, 29 Jul, 2020 at 10:52 PM
How do you calculate the number of women who have conceived?
Ava counts a user as pregnant, if all of the following requirements are met: The user has switched to pregnancy mode in the Ava app. (This ensures that...
Wed, 29 Jul, 2020 at 11:35 PM