UPDATE: 09 February 2021 07:30 PM GMT

Dear Ava User,

We always do our best to respond to your email within 24 hours, but due to circumstances surrounding the COVID-19 pandemic, we ask for your patience in case we are a bit delayed. Please add support@avawomen.com to your contacts to ensure that you will receive our reply. Stay healthy!

Your Ava Team


Liebe Ava Kundin,

Wir tun unser Bestes um Ihre e-mail innert 24h zu beantworten. Auf Grund der anhaltenden Pandemie, bitten wir Sie jedoch um Geduld, falls wir einmal länger brauchen. Bitte fügen sie support@avawomen.com zu Ihren Kontakten dazu, damit unsere Antworten Sie erreichen und nicht in Ihrem ‚spam‘ Ordner landen. Bleiben Sie gesund!

Ihr Ava Team

Travel & Lifestyle

How will traveling across time zones impact my Ava data?
Traveling across time zones inevitably affects your usual 24-hour physiological and psychological systems. As a result, the physiological parameters that ...
Wed, 29 Jul, 2020 at 10:55 PM
Can I use Ava if I'm traveling in high altitude?
A change in altitude, especially if you travel to an area of high altitude for a few days, can influence your heart rate, breathing rate, and temperature. ...
Wed, 29 Jul, 2020 at 10:54 PM
Should I wear Ava after I've been drinking alcohol or doing drugs?
If you have consumed enough alcohol or drugs to be under the influence, this will significantly alter your physiological state and therefore, will also impac...
Mon, 24 Sep, 2018 at 1:01 PM
Does exercising influence my results?
If you exercise regularly and consistently, this shouldn't impact your physiological data or Ava's predictions. However, if you suddenly made a ...
Mon, 24 Sep, 2018 at 1:01 PM
If I exercise and lose weight, can I change my onboarding info?
Unfortunately, the onboarding information you originally entered when creating your Ava account cannot be changed. Weight fluctuations occur naturally and...
Mon, 24 Sep, 2018 at 1:02 PM
Can I use Ava as a fitness tracker?
Ava is designed to monitor your menstrual cycle, not your physical activity. Our sensors are designed to collect data while the body is at rest and might not...
Mon, 24 Sep, 2018 at 1:02 PM