UPDATE: 09 February 2021 07:30 PM GMT

Dear Ava User,

We always do our best to respond to your email within 24 hours, but due to circumstances surrounding the COVID-19 pandemic, we ask for your patience in case we are a bit delayed. Please add support@avawomen.com to your contacts to ensure that you will receive our reply. Stay healthy!

Your Ava Team


Liebe Ava Kundin,

Wir tun unser Bestes um Ihre e-mail innert 24h zu beantworten. Auf Grund der anhaltenden Pandemie, bitten wir Sie jedoch um Geduld, falls wir einmal länger brauchen. Bitte fügen sie support@avawomen.com zu Ihren Kontakten dazu, damit unsere Antworten Sie erreichen und nicht in Ihrem ‚spam‘ Ordner landen. Bleiben Sie gesund!

Ihr Ava Team

Sleep Patterns

I work the night shift. Can I still use Ava?
There are 2 important factors that influence how accurate your data will be with Ava: 1. How much sleep you get - you'll need to wear the Ava for at ...
Mon, 24 Sep, 2018 at 1:01 PM
My kids wake me up several times a night. Will Ava still work for me?
Ava needs to be worn at least 4 hours at night with a minimum of 3 hours of sleep recorded, in order to get an accurate reading of that night’s results.   ...
Mon, 24 Sep, 2018 at 1:02 PM
Will my sleeping position affect Ava’s results?
No matter how you sleep at night, be it on your side, on your stomach, or on your back, with your hand under the pillow, hand over the covers etc., your slee...
Mon, 24 Sep, 2018 at 1:02 PM
Should I wear Ava if I take a nap?
We do not recommend that you wear the Ava during a daytime nap because Ava is designed to detect physiological signs that become stable after four hours of s...
Mon, 24 Sep, 2018 at 11:17 AM
Can I wear Ava while I'm not sleeping?
Ava is designed to be worn while you're sleeping. Although the Ava can detect whether you are asleep or awake, wearing it during the day causes bat...
Wed, 21 Aug, 2019 at 12:14 AM
Why did Ava show less sleep than I really got?
Ava tracks your movement with an accelerometer. Based on your movement, it estimates your sleeping time. Therefore, if you move a lot during your sleep (or ...
Wed, 29 Jul, 2020 at 11:33 PM