Is Ava waterproof?
Ava is neither waterproof nor water resistant.  Please ensure the Ava device does not come into contact with any liquids.
Fri, 2 Nov, 2018 at 9:59 AM
Can I give my Ava to a friend to use?
You can definitely give your Ava to a friend to use. Before you lend or give your Ava to someone else, please make sure that you have synced the bracelet ...
Mon, 24 Sep, 2018 at 1:01 PM
What factors can affect my temperature reading?
We tested Ava in a very wide variety of temperature conditions and it really didn't have much of an impact on the data. It's possible that extre...
Wed, 29 Jul, 2020 at 10:47 PM
Does Ava work for women who are overweight?
Yes, Ava was tested for use with women who were overweight. As long as your cycles typically fall within a 24 – 35 day range, Ava should work fine for y...
Tue, 29 Dec, 2020 at 6:08 AM
Can I wear Ava over my pajamas?
The Ava was designed to be in direct contact with your skin on your wrist. Wearing the Ava over pajamas means that the sensors will not be in direct cont...
Mon, 24 Sep, 2018 at 1:02 PM
Interested in collaborating / partnering with us?
Please fill out this form and our Marketing team will get back to you if you're a fit!
Tue, 6 Aug, 2019 at 6:49 PM
Is there a phone number I can call?
We are pleased to offer our customers 24 / 7 support via email and various social media channels. If you would like to get in touch with us directly, pl...
Wed, 27 Feb, 2019 at 12:06 PM
Désolé, notre robot ne parle pas français!
Veuillez contacter le service client ici pour obtenir de l'aide. 
Fri, 8 Mar, 2019 at 2:08 PM
Sorry, unser Bot spricht kein Deutsch.
Bitte kontaktieren Sie den Kundendienst hier für weitere Unterstützung. 
Fri, 8 Mar, 2019 at 2:09 PM
Disculpa, pero nuestro Robot no habla espanol!
Ponte en contacto con Atención al Cliente aquí para obtener más ayuda. 
Mon, 11 Mar, 2019 at 9:46 AM