UPDATE: 09 February 2021 07:30 PM GMT

Dear Ava User,

We always do our best to respond to your email within 24 hours, but due to circumstances surrounding the COVID-19 pandemic, we ask for your patience in case we are a bit delayed. Please add support@avawomen.com to your contacts to ensure that you will receive our reply. Stay healthy!

Your Ava Team

Liebe Ava Kundin,

Wir tun unser Bestes um Ihre e-mail innert 24h zu beantworten. Auf Grund der anhaltenden Pandemie, bitten wir Sie jedoch um Geduld, falls wir einmal länger brauchen. Bitte fügen sie support@avawomen.com zu Ihren Kontakten dazu, damit unsere Antworten Sie erreichen und nicht in Ihrem ‚spam‘ Ordner landen. Bleiben Sie gesund!

Ihr Ava Team

What is Ava bracelet 1.2?

What is Ava bracelet 1.2?
Ava 1.2 has a watch-style strap and buckle to ensure that your Ava stays on your wrist more securely.  
Wed, 12 Aug, 2020 at 5:03 PM
Is strap 1.2 made of a different material than strap 1.1?
Strap 1.2 is also made of a biocompatible silicone – meaning that the material is not harmful to human skin - but it is a different type of biocompatible sil...
Mon, 24 Sep, 2018 at 1:02 PM
The bracelet keeps falling off at night. What can I do?
If you have the 1.1 version of the Ava strap and you are a very active sleeper, it is possible that your Ava occasionally falls off during the night. Av...
Tue, 24 Mar, 2020 at 5:44 PM
Can I buy strap 1.2 on its own?
Absolutely! Strap 1.2 is available to purchase separately for $39.95. When you click "Order Now" on our Order page, you will be able to choose s...
Mon, 24 Sep, 2018 at 1:02 PM