October 4, 2019 @ 09:00 GMT - Issues with the latest i.OS versions 13./13.1 and 13.1.2.

We are aware that some users who updated to Ava iOS app 1.9.12 are (still) encountering data syncing issues due to the recent unexpected update of i.OS to 13.1.2.

We are working diligently to adapt our app to the recent changes within i.OS in order to ensure our users will be able to see their data correctly on our app.

Users who have access to an alternative device (Android) are recommended to sync their nightly data to an android version of our app.

We will publish updates here to keep you informed.

4. Oktober 2019 @ 09:00 GMT - Probleme mit den neuesten i.OS-Versionen 13./13.1 und 13.1.2

Wir sind uns bewusst, dass einige Benutzer, die auf Ava iOS 1.9.12 aktualisiert haben, (noch) Probleme mit der Datensynchronisierung haben, da i.OS kürzlich unerwartet auf 13.1.2 aktualisiert wurde.

Wir arbeiten mit Hochdruck daran, unsere App an die vor kurzem veröffentlichten Veränderungen in i.OS anzupassen, damit die Ava app unseren Nutzern ihre Daten korrekt anzeigt.

Wenn Sie auf ein alternatives Gerät (Android) zugreifen können, empfehlen wir Ihnen die Synchronisation mit einer Android-Version unserer App durchzuführen.

Wir werden hier Updates veröffentlichen, um Sie auf dem Laufenden zu halten.

What is Ava 1.2?

What is Ava 1.2?
Ava 1.2 has a watch-style strap and buckle to ensure that your Ava stays on your wrist more securely.  
Thu, 27 Sep, 2018 at 7:09 PM
Is strap 1.2 made of a different material than strap 1.1?
Strap 1.2 is also made of a biocompatible silicone – meaning that the material is not harmful to human skin - but it is a different type of biocompatible sil...
Mon, 24 Sep, 2018 at 1:02 PM
The bracelet keeps falling off at night. What can I do?
If you have the 1.1 version of the Ava strap and you are a very active sleeper, it is possible that your Ava occasionally falls off during the night. Av...
Tue, 15 Oct, 2019 at 5:05 AM
Can I buy strap 1.2 on its own?
Absolutely! Strap 1.2 is available to purchase separately for $39.95. When you click "Order Now" on our Order page, you will be able to choose s...
Mon, 24 Sep, 2018 at 1:02 PM