October 4, 2019 @ 09:00 GMT - Issues with the latest i.OS versions 13./13.1 and 13.1.2.

We are aware that some users who updated to Ava iOS app 1.9.12 are (still) encountering data syncing issues due to the recent unexpected update of i.OS to 13.1.2.

We are working diligently to adapt our app to the recent changes within i.OS in order to ensure our users will be able to see their data correctly on our app.

Users who have access to an alternative device (Android) are recommended to sync their nightly data to an android version of our app.

We will publish updates here to keep you informed.

4. Oktober 2019 @ 09:00 GMT - Probleme mit den neuesten i.OS-Versionen 13./13.1 und 13.1.2

Wir sind uns bewusst, dass einige Benutzer, die auf Ava iOS 1.9.12 aktualisiert haben, (noch) Probleme mit der Datensynchronisierung haben, da i.OS kürzlich unerwartet auf 13.1.2 aktualisiert wurde.

Wir arbeiten mit Hochdruck daran, unsere App an die vor kurzem veröffentlichten Veränderungen in i.OS anzupassen, damit die Ava app unseren Nutzern ihre Daten korrekt anzeigt.

Wenn Sie auf ein alternatives Gerät (Android) zugreifen können, empfehlen wir Ihnen die Synchronisation mit einer Android-Version unserer App durchzuführen.

Wir werden hier Updates veröffentlichen, um Sie auf dem Laufenden zu halten.

Referral Program

What is the Referral Program?
USA For every friend you refer who purchases an Ava via your unique referral link, we will email you a $20 Visa Virtual Gift Card. And the friends you refer...
Wed, 28 Nov, 2018 at 11:30 AM
I used my friend's referral link but the discount didn't work!
A couple of things may have happened: In addition to using your friend's referral link to purchase your Ava, you also need to take note of the single...
Wed, 6 Feb, 2019 at 5:21 PM
How long does it take to get my reward gift card / refund?
USA Once your friend's Ava is delivered to her, you can expect to receive an email to claim your $20 reward gift card within 2-3 business days.  ...
Wed, 28 Nov, 2018 at 11:31 AM
How many $20 refunds can I earn?
USA You can earn a maximum of 15 reward gift cards. Why haven't I received my referral refund yet? Please note: if you have already maxed out your...
Wed, 28 Nov, 2018 at 11:31 AM
Why haven't I received my referral refund yet?
USA If you have already maxed out your referrals previously, you are not eligible to receive any reward gift cards. Outside US This is a completely...
Wed, 28 Nov, 2018 at 11:32 AM
Can I put the refund towards a strap 1.2 purchase?
Outside US We only process the $20 back to you as a refund to your original method of payment used when you purchased the Ava. Unfortunately, it is not...
Wed, 28 Nov, 2018 at 11:32 AM
Why does my friend get her discount immediately but I have to wait for my reward gift card / to be refunded?
USA Due to the nature of the Referral Program, as you're able to share a discount code through your unique referral link, the discount can be applied ...
Wed, 28 Nov, 2018 at 11:33 AM
I don't have any friends who are trying to conceive. Can I still participate?
Sure you can! Lots of Ava users have had success sharing their unique referral link in anonymous online forums.
Mon, 24 Sep, 2018 at 1:02 PM