UPDATE: 09 February 2021 07:30 PM GMT

Dear Ava User,

We always do our best to respond to your email within 24 hours, but due to circumstances surrounding the COVID-19 pandemic, we ask for your patience in case we are a bit delayed. Please add support@avawomen.com to your contacts to ensure that you will receive our reply. Stay healthy!

Your Ava Team


Liebe Ava Kundin,

Wir tun unser Bestes um Ihre e-mail innert 24h zu beantworten. Auf Grund der anhaltenden Pandemie, bitten wir Sie jedoch um Geduld, falls wir einmal länger brauchen. Bitte fügen sie support@avawomen.com zu Ihren Kontakten dazu, damit unsere Antworten Sie erreichen und nicht in Ihrem ‚spam‘ Ordner landen. Bleiben Sie gesund!

Ihr Ava Team

Bundles

Can I buy the bracelet without a bundle in the US?
Ava is being offered in 2 bundles. It is not possible to purchase an Ava outside of a bundle.  If you wish to purchase the simplest bundle, that would b...
Fri, 11 Jan, 2019 at 8:59 AM
Can I buy the bundles outside of the US?
Not currently. The bundles are in test phase in the U.S.  When this testing is completed successfully, Ava bundles will be developed in Europe as well.
Fri, 11 Jan, 2019 at 9:00 AM
Can I return my purchased bundle and exchange for a different bundle?
Returning a purchased bundle and exchanging for a different bundle is not possible at the moment but we are working on this as fast as possible.
Thu, 4 Oct, 2018 at 4:25 PM
Can I buy the 12-month guarantee separately?
Unfortunately, an upgrade to the Plus bundle to acquire the 12-month money-back guarantee isn't possible. The 12-month money-back guarantee can only be...
Wed, 29 Jul, 2020 at 11:29 PM