Ava Customer Support

Always make sure that the bracelet is free from dirt.  Use a clean, damp cloth to clean the device regularly.  Never wash it under a faucet, or use ...

Before bed, attach the Ava bracelet to your non-dominant wrist as you tend to move it less during the night. However, it is more important that you wear the...

Wear your bracelet for at least four hours of sleep time. If you wear your bracelet for a shorter period, the data from that night will not be included in t...

We do not recommend that you wear the bracelet during a daytime nap because it is designed to detect physiological signs that become stable after a few hour...

Having a fever may impact your measurements and temperature reading and may lead to incorrect fertility predictions. We therefore recommend not to wear the ...

Please discontinue wearing the Ava bracelet and contact Customer Support. For a list of materials used in the bracelet, including the strap, please take...

No, as a medical device the bracelet should not be shared with others after first use.