Customer Support

Please note that no product can guarantee pregnancy, Ava Fertility included. But if our product doesn't work for you, the least we can do is promise tha...

Please note that no product can guarantee pregnancy, Ava Fertility included. But if our product doesn't work for you, the least we can do is promise tha...

This FAQ is for EUROPE, DE, PL, CZE only Note: This policy applies to the original orders only (replacements are not covered under this policy). In the ...

Note: This policy applies to the original orders only (replacements are not covered under this policy).  Return policy US      Only Ava devices purc...

Congratulations on your pregnancy!       What you may find helpful is that Ava launched a pregnancy tracker within the Ava Fertility app which can be used...

Ava offers the Plus and Premium bundles with a ‘money-back guarantee’ exactly to help you out with this risk. We know that customers who find out that they ...

Our Referral program is available in the US and in most European countries. In Germany, we currently do not offer Referrals. For every friend you refer ...

A couple of things may have happened:    In addition to using your friend's referral link to purchase Ava Fertility, you also need to take note of t...

This is a completely manual process as our team needs to verify that your friend(s) clicked your unique referral link to purchase Ava Fertility. Once your f...