Ava Customer Support

Your Ava Fertility home screen changes color to reflect you fertility level:  Pink – Period  Purple – Low fertility  Light blue – High fertility  Dar...

You can customize your “Health Data” view and decide which graphs you want to see there. Simply go to “More” (for iOS) or “Menu” (for Android) and select “A...

Don't worry! Your data will not be lost if you need to uninstall and reinstall the app.  Your data is associated with your account (username) and is...

Please make sure that your phone software is up-to-date and you have downloaded the latest Ava Fertility app version.   If the issue persists, please co...

We want to be sure that you get the maximum value out of Ava Fertility and that you are using the newest features. The first time that you open the Ava Fert...

For Ava Fertility to work effectively, you’ll need to log in the app when you get your period. This gives the algorithm a baseline to understand your cycle ...

You can see your logs at a glance in three places:   1. In your calendar: The purple dot above the date means you have logged something on this day. Tap...

When Ava Fertility predicts your period to happen, for example today, a pop-up window will remind you to edit, confirm or remove the period.     If you ar...

Select the logging button (via the "+" button at the bottom of the screen), choose the desired date in the date navigation bar at the top of the s...

On the first day of a new cycle, Ava Fertility displays a message about your compliance in your previous cycle on your home screen. This is calculated as th...