Ava bracelet & Technical troubleshooting

Why am I getting "data quality insufficient or N/A"?
The bracelet needs to be worn for at least four hours during the night and record at least 3 hours of sleep. If you are seeing "Data quality insufficie...
Tue, 8 Feb, 2022 at 7:50 PM
What are the specific changes between the Ava bracelet 2.0 and 2.1?
Note: Ava bracelet 2.1 is currently available only in Europe.       The Ava bracelet 2.1 is updated with the following features:              - Enhance...
Tue, 8 Feb, 2022 at 7:51 PM
What is the Ava bracelet 1.2?
The Ava bracelet 1.2 has a watch-style strap and buckle to ensure that your bracelet stays on your wrist more securely. The strap is made of a biocompatible...
Tue, 8 Feb, 2022 at 7:52 PM
Is the Ava bracelet waterproof?
The bracelet is neither waterproof nor water resistant.       Please ensure the bracelet does not come into contact with any liquids.
Tue, 8 Feb, 2022 at 7:53 PM
What do the different LED lights on the Ava bracelet mean?
For Ava bracelet 2.0 Solid pink = Bracelet needs to be synced Flashing pink = Bracelet needs to be charged Flashing white = Charging in progress Solid w...
Tue, 8 Feb, 2022 at 7:54 PM
Which smartphones and operating systems is Ava Fertility compatible with?
Ava Fertility requires operating systems iOS 10.0+ / Android 5.0+.     The Ava Fertility app is optimized for iPhone® 6 as well as newer and major Andro...
Tue, 8 Feb, 2022 at 7:56 PM
Can I use my iPad or tablet?
The Ava Fertility app is designed for smartphone devices and is not optimized for use on the iPad or other tablets.    The app might still work on your ta...
Tue, 8 Feb, 2022 at 7:57 PM
Charging your Ava bracelet
Charge the Ava bracelet for at least four hours before its first use and for at least two hours daily, until the top LED turns solid green.  Only us...
Tue, 8 Feb, 2022 at 7:59 PM
Syncing data
When you open the app in the morning, you’ll see the day’s predicted fertility indication. Tap the “Sync my data” button on the home screen to confirm it. P...
Tue, 8 Feb, 2022 at 8:00 PM
Why do I need to turn on Bluetooth on my phone to use Ava Fertility?
The Ava bracelet has a built-in Bluetooth signal. In order to transmit data from your bracelet to the app on your phone, your phone’s Bluetooth also needs t...
Tue, 8 Feb, 2022 at 8:02 PM