Ava Customer Support

The bracelet needs to be worn for at least four hours during the night and record at least 3 hours of sleep. If you are seeing "Data quality insufficie...

Note: Ava bracelet 2.1 is currently available only in Europe.       The Ava bracelet 2.1 is updated with the following features:              - Enhance...

The Ava bracelet 1.2 has a watch-style strap and buckle to ensure that your bracelet stays on your wrist more securely. The strap is made of a biocompatible...

The bracelet is neither waterproof nor water resistant.       Please ensure the bracelet does not come into contact with any liquids.

For Ava bracelet 2.0 Solid pink = Bracelet needs to be synced Flashing pink = Bracelet needs to be charged Flashing white = Charging in progress Solid w...

Ava Fertility requires operating systems iOS 10.0+ / Android 5.0+.     The Ava Fertility app is optimized for iPhone® 6 as well as newer and major Andro...

The Ava Fertility app is designed for smartphone devices and is not optimized for use on the iPad or other tablets.    The app might still work on your ta...

Charge the Ava bracelet for at least four hours before its first use and for at least two hours daily, until the top LED turns solid green.  Only us...

When you open the app in the morning, you’ll see the day’s predicted fertility indication. Tap the “Sync my data” button on the home screen to confirm it. P...

The Ava bracelet has a built-in Bluetooth signal. In order to transmit data from your bracelet to the app on your phone, your phone’s Bluetooth also needs t...