Ava Customer Support

To use Ava Fertility, you need to download the Ava Fertility app from the App Store™ or Google Play™ store and create an account. Follow the on-screen instr...

To log into your account, go to the Ava Fertility app and be sure you’ve created an account already – then enter your email address and password. If you for...

You can change your Ava Fertility password at any time.    iPhone:  Tap the 3 horizontal dots at the bottom right of your Ava Fertility app screen to acc...

Currently, we do not offer a feature to change the email address that is associated with your Ava Fertility account. If you no longer have access to tha...

The best protection for you is if you follow our password rules and secure your account with a strong password.        It may happen that someone has a ...

For your security, your account is locked for 30 minutes after several log in attempts. After this period you can try to log in again.       Alternatively,...

If you entered wrong dates for your last period, this can easily be changed by clicking the + icon and adding or removing the period on dates in the past ac...

On your partner's phone, download the Ava Fertility app and log in with the same account that you are using on your phone.        Every time you sync,...

We understand and recognize how private and important your personal health data is. In “App Settings” of the Ava app, there is an option for you to “Ena...

The Ava bracelet can only tell whether you're awake or sleeping.    The device only records your physiological data when you are wearing the Ava brace...